Rename your eSIM to "iTechSIM"

Your phone labels the line with the local network's name, not ours. Here's how to change it — about twenty seconds.

Your phone labels the line from the local network we connect you through, so you'll see something like Travel – AIS, Travel – Singtel, or sometimes just Secondary. That's completely normal — it's naming the network partner powering your connection, not a fault, and it doesn't mean the wrong plan was installed.

A label you recognise just makes it easier to tell which line is which.

Copy the name, then follow your phone:

It changes the label and nothing else — not your data, expiry or balance.

While you're there: check Data Roaming is on for the iTechSIM line. That one actually matters — without it you won't get online when you land.